Greater Atlanta's IT partner since 1989
Getting a new PC
Before we set up your new PC, this checks what your current one has: apps, accounts, drives, printers, OneDrive and network settings. You see everything it found before anything is sent to A&J Computers.
Windows 10, Windows 11 and Windows Server
SHA-25696a2241e922a828b7b6a333c75daea82143656f386cbd7939ae8295285cfbe37
How it works
Run it on the PC you're replacing, signed in as the person who uses it every day.
Save the file, then open it from your Downloads folder. There's nothing to install. The first time, your browser and Windows may ask you to confirm (see below).
Add your name and company if you like, which helps us match the report to you. It shows its progress section by section.
Each section shows what was found and whether it was collected in full. Open a section for the details, or choose View full report.
Choose Send to A&J Computers and wait for Sent. A copy of the report stays on your PC, and Save a copy puts one wherever you like.
Opening it the first time
New programs, and new versions of them, can show these prompts until enough people have downloaded them. They're expected, and they're how you confirm the file really came from us.
Choose to keep the file. In Microsoft Edge, open the downloads list, choose the … button next to the file, then Keep, then Show more and Keep anyway.
Choose More info. Before you go further, check the publisher line against the one below.
Windows shows the whole certificate, address included, so the line is long.
The publisher line should read exactly:30127, US, Georgia, Powder Springs, 5200 Dallas Hwy STE 200 229, A&J Computers Inc, A&J Computers Inc
If it says anything else, or “Unknown publisher”, don't run it. Delete the file and call us at 770-514-1640.
What it checks
These are the same sections you'll see in the app. When something can't be read, the section says so and why, instead of guessing.
Computer name, make, model and serial number, processor, memory, disks, graphics and Windows version.
Your account and its type, whether it's an administrator, and which other people have profiles on this PC.
Whether the PC is joined to a company domain or to Microsoft Entra ID, or is on its own.
The programs and Microsoft Store apps installed, so we can put back the ones you use.
Connected OneDrive and SharePoint accounts, synced libraries, and whether Desktop, Documents and Pictures are backed up.
Where any Outlook .pst files are and how big they are, so no old email gets left behind.
Your network drive letters and the shared folders they point to.
Each printer's name and model, and how it connects: network address, USB and so on.
The Wi-Fi network you're on (its name, never the password), network adapters and IP settings.
On Windows Server: installed roles and whether they're running, shared folders, and Hyper-V virtual machines.
What it never collects
It reads settings, not your files. It even sizes your folders without opening a single file, so OneDrive never downloads anything because of it.
Questions
No. Run it while signed in as yourself. It never asks for administrator rights. If more than one person uses this PC, have each of them run it while signed in, because things like mapped drives and OneDrive belong to each person.
No. It only reads settings. The one thing it writes is the copy of your report, saved in C:\ProgramData\AJComputers\Reports, or in your Documents folder if that isn't available.
It's emailed over an encrypted connection from our Microsoft 365 account to the A&J Computers helpdesk, where it becomes a ticket for the technician handling your move. Nothing goes anywhere until you press Send. Privacy details.
Your report is still saved, and the app shows where. Check your internet connection and try again. If it still won't send, email the saved .html and .json files to the address the app shows. If it says to get the latest version, download it again from this page.
Windows treats the name of your Wi-Fi network as location information. If Windows won't share it, the Network section says so and offers Allow and check again, which opens the setting. Allowing it is up to you. We can still set up your PC without it.
Call us and a technician can run the checkup with you over a remote session.
